Privacy Policy

Last Updated: November 2025

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our store.
By using our website, you agree to the terms described below.

1. Information We Collect

• Personal Information: When you place an order or create an account, we collect your name, billing and shipping address, email address, phone number, and payment details.
• Order Information: We collect data about the products you purchase, delivery preferences, and transaction history.
• Device Information: We automatically collect information such as your IP address, browser type, and device used to access our store.
• Cookies: We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

2. How We Use Your Information

• To process and deliver your orders efficiently.
• To communicate with you regarding your order, updates, or promotions (if subscribed).
• To personalize your shopping experience and improve our website’s performance.
• To detect and prevent fraud or unauthorized transactions.

3. Sharing Your Information

We only share your information with trusted service providers that help us operate our business — for example, payment gateways, courier services, and analytics tools.
These partners are required to keep your data secure and use it only for legitimate business purposes.

We do not sell or rent your personal information to any third party.

4. Data Retention

We retain your personal data for as long as necessary to fulfill your order, comply with legal obligations, and resolve disputes. You may request deletion of your account or data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of the information we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

6. Security of Your Data

We use SSL encryption and follow industry best practices to protect your personal information against unauthorized access, misuse, loss, or alteration. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Cookies are small text files stored on your device to improve your experience. You can disable cookies in your browser settings, but this may affect certain site functions.

8. Third-Party Services

Our website may include links to third-party websites or applications. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

10. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us:

• Email: care@weiyauglow.com
• WhatsApp: +60 13 9696 068

Thank you for trusting us with your personal information. 💖