We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options.

Once your order is confirmed, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and get real-time updates on its delivery progress.

All our products are 100% authentic and freshly packed.

We do not offer product warranties, but if your item arrives damaged, expired, or incorrect, we’ll replace or refund it.

Kindly contact us within 3 days after receiving your parcel.

We accept returns within 7 days of receiving your order if the item is unused and unopened.

Opened or used skincare items can’t be returned for hygiene reasons.

If your parcel arrives damaged, defective, or incorrect, contact us within 3 days for a replacement or refund.

Yes! 🎉 We offer Free Shipping within Malaysia on all orders.

For international customers, we also ship across Asia and worldwide at affordable rates:

• 
  🌏 ASEAN Countries – Flat rate RM 20
  
• 
  ✈️ International Shipping (outside ASEAN) – Flat rate RM 150
  

Orders are processed within 1–2 business days and delivered in about 3–5 business days within Malaysia.

You’ll receive a tracking number once your order is shipped.

For more details, please refer to our Shipping Policy.