Terms & Conditions

Last Updated: November 2025

Welcome to our store! These Terms & Conditions outline the rules and regulations for using our website and making purchases from Wei Yau Glow (including Essanté and Freety Lab skincare lines).
By accessing or purchasing from our store, you agree to these Terms. Please read them carefully.

1. General

• Our store is operated by Wei Yau Glow Enterprise (referred to as “we,” “our,” or “us”).
• We reserve the right to update, change, or replace any part of these Terms without prior notice. The latest version will always be available on our website.
• By continuing to use our website after any updates, you accept the revised Terms.

2. Products & Descriptions

• We strive to ensure all product information, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct them at any time.
• Product colors may appear differently depending on your device screen settings and lighting conditions.
• All products are for personal use only and not for resale unless approved in writing.

3. Pricing & Payments

• All prices are listed in Malaysian Ringgit (RM) unless stated otherwise.
• We reserve the right to modify prices or discontinue products at any time without notice.
• Payment must be made in full at checkout through our secure payment gateway options.

4. Shipping & Delivery

Please refer to our Shipping Policy for detailed information about delivery times, shipping fees, and logistics coverage.

5. Returns & Refunds

For information about returning products, damaged items, or refund eligibility, please refer to our
Return & Refund Policy.

6. Promotions & Discount Codes

• Promotional codes or offers are valid only during the stated period and cannot be combined with other discounts unless specified.
• We reserve the right to cancel or modify promotions at any time without notice.

7. Intellectual Property

All content on this website — including logos, product images, descriptions, graphics, and designs — is the property of Wei Yau Glow or its licensors.
You may not reproduce, copy, or distribute any materials without written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
All products should be used according to the provided directions and with awareness of possible sensitivities or allergies.

9. Third-Party Links

Our store may contain links to third-party websites for additional information.
We are not responsible for the content or privacy practices of these external sites.

10. Governing Law

These Terms & Conditions are governed by and interpreted under the laws of Malaysia.
Any disputes shall be handled by the courts of Malaysia.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• Email: care@weiyauglow.com
• WhatsApp: +60 13 9696 068

Thank you for shopping with Wei Yau Glow 💖